1. Order Cancellations

Orders may be canceled before shipping. Once shipped, cancellations are not allowed.

To cancel an order, email info@haaz.ae with your order details.

Returns & Refunds

Customers can request a refund within 7 days of receiving the product.

Returned products must be unopened, unused, and in their original packaging.

Customers must bear the return shipping cost.

Refunds will be issued to the original payment method within 15 days of receiving the returned item.

We reserve the right to refuse a refund if the product is not returned in its original condition.

Exchanges

We do not offer product exchanges. Customers must place a new order if they want a different product.

For returns, contact info@haaz.ae.